ICS Insight

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Common Fraud Risk Factors You Should Actually Worry About

Do you know that over $60b was lost due to e-fraud in Nigeria banks alone in 2014?
Fraud is as a type of criminal activity, defined as ‘abuse of position, […]

Top 6 Outsourcing Magazine Everyone Must Read

One of the key challenges every business will face is either to outsource any part of its process or not. And when you have decided on what to outsource, the decision, […]

How to Outsource Successfully

Apart from the reduced cost of business which outsourcing provides for businesses, the accessibility to expertise which businesses might not be able to obtain should they carry out the business, […]

BPO vs KPO | Understanding the differences between BPO and KPO

Is there a difference between Business Process Outsourcing (BPO) and Knowledge Process Outsourcing (KPO)? When is an outsourced process categorized as BPO and when does it become KPO? Most importantly, […]

The rise of collaborative partnering-outsourcing

Outsourcing is an arrangement in which one company provides services for another company that could also be or usually have been provided in-house. Outsourcing is a trend that is becoming more common in information technology […]